Automate End-To-End Ticketing
Cut out the time spent creating, tracking, and closing tickets. Say goodbye to ticket noise and hello to faster failure resolutions.
- Trigger ticket creation with custom rules and remove an unnecessary manual touchpoint.
- Automatically populate tickets with key details like error messages, assignment groups, and affected assets to streamline information gathering.
- Centrally monitor ticket assignment, state, and resolution status via a 2-way API integration.
- Create custom closure parameters to automatically close tickets and remove unnecessary noise.
Uncover Backup Impediments Quickly
Streamline underlying problem identification and say goodbye to needle in a haystack investigations.
- Filter environments into key segments to home in on problem areas faster.
- Use drag and drop report capabilities to group failures by error and more swiftly pinpoint underlying backup issues.
- Isolate consecutive failure patterns to optimize recurring backup roadblock identification.
Integrate your backup and data protection systems under the Bocada dashboard
