Backup Workflow Automation

Cut the tedious, manual touch points out of your backup workflows. Bocada's automated failure ticketing and built-in issue identification capabilities let you get backups up and running in no time, all while freeing up space to to focus on broader data protection oversight.

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Automate Backup Failure Ticketing Operations
Bocacda Automate Backup Failure Ticketing Icon

Automate End-To-End Ticketing

Cut out the time spent creating, tracking, and closing tickets. Say goodbye to ticket noise and hello to faster failure resolutions.

  • Trigger ticket creation with custom rules and remove an unnecessary manual touchpoint.
  • Automatically populate tickets with key details like error messages, assignment groups, and affected assets to streamline information gathering.
  • Centrally monitor ticket assignment, state, and resolution status via a 2-way API integration.
  • Create custom closure parameters to automatically close tickets and remove unnecessary noise.
Bocada Uncover Backup Failure Issues Faster Icon

Uncover Backup Impediments Quickly

Streamline underlying problem identification and say goodbye to needle in a haystack investigations.

  • Filter environments into key segments to home in on problem areas faster.
  • Use drag and drop report capabilities to group failures by error and more swiftly pinpoint underlying backup issues.
  • Isolate consecutive failure patterns to optimize recurring backup roadblock identification.

Integrate your backup and data protection systems under the Bocada dashboard