Ask Bocada AI, don’t build a query
Get answers in plain language, not a report you have to build yourself.
- Ask Bocada’s AI agent questions the way you’d ask a colleague: why did that backup fail? What else failed last night? Which backups are consuming the most storage? Which resources haven’t backed up for over a week?
- Works in your native languages. A question asked in Dutch, French, Portuguese, or Spanish gets an equally fluent answer
- Ask a follow-up without starting over. Bocada AI keeps the context of the conversation, so “what about yesterday” or “try again” picks up right where you left off
Intelligent ticket integrations that reduce noise
Configurable triggers mean the right ticket goes to the right team, and only once.
- Set your own triggers: alert after one consecutive failure for your most critical resources, or after three for everything else
- Group tickets by resource, organization, or backup application, and pre-populate fields like customer, priority, or the team responsible
- Repeated failures update the original ticket instead of creating new noise; a resolved issue closes automatically before anyone has to triage it
- MSPs can map their ticketing system’s tenant list to their Bocada organizations, so every ticket opens under the correct customer
Ask Bocada AI, don’t build a query
Get answers in plain language, not a report you have to build yourself.
- Ask Bocada’s AI agent questions the way you’d ask a colleague: why did that backup fail? What else failed last night? Which backups are consuming the most storage? Which resources haven’t backed up for over a week?
- Works in your native languages. A question asked in Dutch, French, Portuguese, or Spanish gets an equally fluent answer
- Ask a follow-up without starting over. Bocada AI keeps the context of the conversation, so “what about yesterday” or “try again” picks up right where you left off
AI remediation that delivers true automation
Configurable logic that analyzes, repairs, reruns, and validates fixes.
- Build remediation logic for known error types with Bocada Resolve: restart the job, ping the target, check media status, or rerun the backup automatically
- When the retried job succeeds, Bocada closes the ticket itself, so nobody triages a problem that’s already fixed
- Every failure and its remediation gets logged, giving you the audit trail for what broke and what fixed it
Leverage the Bocada MCP Server to keep control of your data
Feed Bocada’s data into the AI tools you already run, without it leaving your environment.
- Connect Bocada’s structured backup data to your own enterprise AI: Azure OpenAI Service, AWS Bedrock, or a local LLM, through the Bocada MCP Server
- Keep sensitive backup metadata inside your own environment, aligned with frameworks like SOC 2, ISO 27001, and HIPAA
- Integrate Bocada into your broader AI security systems, tailoring it to how your organization actually works
