Now Available In Bocada 21.3.12

The Bocada Team | December 9, 2021

The following features and enhancements are now available with the release of Bocada 21.3.12. This version is a Minor Release and will be supported in accordance with the Support Terms.

New Features

ServiceNow Incident Auto-Closure Added support for native integration with ServiceNow to automatically close opened incidents via rule-based actions. Allows customers to specify open and close states based on default or custom ServiceNow configurations.

AWS IAM Role Authentication Added support to collect data at scale from multiple AWS accounts through IAM Roles. The addition of IAM Role authentication to IAM user authentication allows customers with multiple, and dynamically created AWS accounts to report on all their data through a single Bocada configuration.


Veeam Added support for Veeam Backup for AWS reporting for AWS EC2 instances protected by Veeam Backup & Replication.

Commvault Enhanced the identification of unique errors and limited extraneous alerting and ticket generation by improving VM backup error recognition.

General Reporting Added support to display dates in international formats in the Job Trends, Consecutive Failures, and Failure Trends reports exported or emailed as CSV.

Resolved Issues

This release resolves several customer reported issues; the most important ones are documented below.

Spectrum Protect (TSM) Fixed the incorrect reporting on backup targets as Restore jobs when they should show up as Backup jobs.

N2WS Improved data collection to better capture and report on long running jobs