The following features and enhancements are now available with the release of Bocada 21.3.10. This version is a Minor Release and will be supported in accordance with the Support Terms.
ServiceNow Customer Service Management (CSM)
Added support for ServiceNow Customer Service Management which provides customers with a flexible configuration to create, monitor, and report on CSM cases within the Bocada UI. Also includes an automated journal to record all Bocada-created CSM cases.
Google Cloud Provider (GCP)
Added support for Google Cloud Provider backup and storage. This includes reporting on job activities as well as failure alerting & ticketing.
AWS Snapshot Groupings
Enhanced the reporting criteria for the AWS Snapshots Report to allow aggregation by Snapshot, Clients, Servers, Regions and AWS Service Type (EC2, RDS, etc.).
Improved License Management
Improved managing license workflows and functionality. UI enhancements also included.