The following features and enhancements are now available with the release of Bocada 21.1.1. This
version is a Major Release and will be supported in accordance with the Support Terms.
Veeam Service Provider Console
Added data collection and reporting for Veeam Service Provider Console (VSPC), a tool used by Managed
Service Providers (MSPs) to manage Veeam backups for their end customers. When adding a Veeam
Service Provider Console to Bocada, an MSP can enable automated, centralized backup reporting and
monitoring at the customer level, mirroring the existing tenant infrastructure.
Jira Ticketing Integration
Added functionality to use criteria-based rules to automate Jira ticket creation. Incidents are
dynamically updated if multiple failures occur in the same object, eliminating redundant tickets. The
Incident History Report can also be used to identify ticket status and any changes made to tickets in Jira,
including assignment, state, urgency, severity, resolution, and other attributes.
Improved Dynamic Charting
Improved charting look and feel, as well as usability, with increased interactivity. This release includes
improved charting for not yet updated reports, including Storage Trends, all Data Domain reports
(Utilization, Utilization Trends, and MTree Trends), all StoreOnce reports, and the Dashboard.
Continued user experience improvements by rolling out the new criteria builder across the Job Trends,
Consecutive Failure, and Failure Trends reports.
Veeam Backup & Replication
Added capability to capture additional backup and restore job types such as Guest File Restores.
Added specific categorization for index restore jobs to allow for exclusion, if desired.