Seattle, WA – Bocada LLC, an award-winning IT automation company, is making it easier than ever for managed service providers (MSPs) to automate their backup monitoring and reporting.
Bocada’s newest connectors enable Bocada Enterprise and Bocada Cloud users to monitor and report on Datto and Cove backup activity alongside other backup products Bocada supports. Datto and Cove are owned by Kaseya and N-Able respectively, each of whom also serves MSP customers with their respective RMM (remote monitoring and management) and PSA (professional services automation) products.
Bocada has also introduced a new “Quick Start” MSP program for Bocada Enterprise, offering new MSP customers an affordable low-commitment approach to getting started with Bocada. The program is designed to reduce friction from internal approvals and provide MSPs built-in flexibility to change their license counts as customer needs evolve.
“MSPs are under tremendous pressure,” said Matt Hall, CEO of Bocada. “Not only must they take on growing complexity in multi-cloud/hybrid environments and cyberthreats, but they are also under cost pressures due to thin gross margins and tight customer IT budgets.
“Research shows that the #1 reason for MSP customer cancellations is ‘missed SLAs/poor service’. These new Bocada offerings make it easier than ever for MSPs to fulfill their managed backup SLAs, win and retain more customers, and achieve lasting cost efficiency through automation.”
To learn more about Bocada’s new Datto or Cove reporting capabilities, or to ask about Bocada’s new MSP program, email us at sales@bocada.com or call +1-425-898-2400.
About Bocada:
Bocada LLC, a global IT Automation leader, delivers backup reporting and monitoring solutions that give enterprises complete visibility into their backup performance. Bocada provides insight into complex backup environments, enabling IT organizations to save time, automate ongoing reporting activities, and reduce costs. With the largest installed customer base in the Fortune 500, Bocada is the world’s leading provider of backup reporting automation. For more information, visit www.bocada.com.