Bocada Prism is the first and only data protection service management solution
purpose-built to intuitively drive users through the multi-phased Data Protection
Service Management process. Bocada has leveraged years of customer experiences to
create a workflow driven, intelligent analysis solution with built in SLA impact
analysis, change tracking and trend analysis and a searchable knowledge base to
ensure organizations can meet business goals and improve operational efficiencies.
Backup and Recovery operations are critical IT services being offered to internal or
external customers. In order to guide customers through the process of improving
delivery of data protection services, more effectively delivering SLA’s and improving
communication of results to customers, Bocada has developed the Data Protection Service
Management delivery model. Learn more about how Bocada Enterprise can help improve
service delivery, streamline backup operations and reduce costs.