Bocada has helped many companies significantly improve the reliability and efficiency of their data protection operations. Here's what our customers say about the value of using Bocada Enterprise 5:
Virtuworks Increases Customer Satisfaction with Bocada
VirtuWorks provides Outsourced Managed IT Support on a flat-rate, monthly basis. This billing method places the
full responsibility of maintaining stable and well documented client networks firmly in their hands. Because VirtuWorks
charges the same amount monthly, regardless of how long they spend maintaining customers networks, they cannot afford
to only partially resolve issues, as they will resurface, costing them money. In order to support this business model,
proactive management of a customer’s backup environment is critical for business success.
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Catholic Healthcare Partners
Catholic Healthcare Partners is one of the largest not-for-profit health systems in the United States. It is
dedicated to improving the health of the communities it serves, with emphasis on people who are under-served,
through a system of more than 100 health corporations in five states. With Bocada software, Catholic
Healthcare Partners has improved the delivery of services while reducing cost in the face of a major
consolidation of IT systems management. Using the detailed drill-down information in the Successes and
Failures reporting, they are able to troubleshoot and fix chronic sources of error - with a success rate
increase from low 40% to 85% on a day-to-day basis. They are now well positioned to meet the needs of their
customers, comply with regulations, all while reducing the total cost per GB of data under management.
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Chemical Corporation
This large corporation is one of the world's leading companies producing specialized chemicals used in
thousands of everyday products to improve quality, durability and performance. Facing data growth rates that
exceeded 200% per year, this corporation needed to reduce the time required to monitor and troubleshoot
backup performance company-wide. With Bocada software, this corporation identified 10% of overall servers
that could be removed from current backup procedures, replaced multiple monitoring tools with one centralized
platform and point of control, and slashed backup monitoring time from 3 hours to ½ hour per day.
They have achieved greater recoverability, reduced troubleshooting burdens and identified server consolidation
opportunities.
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Commerzbank AG
With consolidated total assets exceeding 391 million euros, Commerzbank, based in Frankfurt am Main Germany,
is one of the leading private sector banks in Europe. Serving approximately 6 million private and commercial
customers, Commerzbank employs just under 37,000 people worldwide through a network of over 700 branches.
Using Bocada software to gather, organize and display statistics about their total backup activity provided
Commerzbank with greater benefits than chargeback alone - it provided a whole new insight into the performance
and efficiency of their backup environment.
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Virgin Atlantic Airways
Virgin Atlantic Airways is the second largest airline in the United Kingdom, with services to over 22
destinations -- including its London hub, nine U.S. cities, and destinations as diverse as Hong Kong,
Johannesburg, Lagos and Barbados. Now poised for rapid expansion into new markets, the company has also
made it a goal for all employees to work smarter, cut costs wherever possible and make every dollar spent
count toward substantial cost savings. With Bocada, Virgin Atlantic Airlines achieved 25 percent improvement
in backup success rates, reduced backup monitoring time and was able to dedicate staff to higher level
work. Overall, they have gained visibility into their widely dispersed backup system's health and welfare
as well as increasing utilization and throughput of servers and tape drives.
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Unilever
Leading consumer products company in Europe, with €49 billion in revenue, 247,000 employees and hundreds
of market-leading brands. Bocada helped Unilever achieve significant increases in backup success rates, allowing
them to hit their service level performance goals-99% across Europe-and centralize their backup visibility and
reporting, comparing and managing server loads for greater efficiency and communicating with end users.
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Reader's Digest
Renowned publisher of books, reading series, videos, music, and the iconic periodical, Reader's Digest
operates an information infrastructure of over 100 UNIX and Intel servers storing 8TB of data, and growing.
Utilizing Bocada Enterprise 5 to help manage its backup environment, the company's IT group maximized tape
backup capacity and shrunk their daily backup window by over 30 percent - all within six months of deployment.
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Corio, Inc.
When demand for Corio's secure, global Applications on DemandTM platform took off, the scope and complexity
of their information management operations had to keep pace - and fast. In addition to providing reliable,
available delivery of key applications, Corio also had to be able to allocate costs to customers for the
expanding level of services offered. To the IT Pros at Corio, this meant bulletproofing their backup
operations, establishing and tracking SLA performance, and finding ways to track allocable costs.
Using Enterprise 5, Corio met these goals, improved services, delivered cost allocations, and recaptured
lost time and productivity.
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